HIPAA – Krisseys Wellness Care

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At Krissey Wellness Care (KWC), our philosophy is “Your Health, Your Confidence.” A vital part of your confidence is knowing that your personal and medical information is secure, respected, and protected. This Notice of Privacy Practices describes how medical information about you may be used and disclosed, and how you can access this information. Please review it carefully.

Our Pledge Regarding Your Health Information

We understand that health information about you and your healthcare is deeply personal. We are committed to protecting your Protected Health Information (PHI). We create a record of the care and services you receive from us to provide you with quality care and to comply with legal requirements.

This notice applies to all of the records of your care generated by our clinic, whether made by clinical staff, practitioners, or administrative personnel.

How We May Use and Disclose Your Health Information

The following categories describe different ways that we use and disclose health information.

For Treatment. We may use health information about you to provide, coordinate, or manage your medical treatment or services. For example, a practitioner treating you for hormone balance may need to know your medical history or current medications to safely prescribe Meno Support therapies or IV infusions.
For Payment. We may use and disclose health information so that the treatment and services you receive at KWC may be billed to, and payment may be collected from, you, an insurance company, or a third party.
For Healthcare Operations. We may use and disclose your PHI for clinic operations. These uses are necessary to run the clinic effectively and make sure all our patients receive quality care. For example, we may use medical information to review our treatment protocols or evaluate the performance of our staff.
As Required By Law. We will disclose health information about you when required to do so by federal, state, or local laws.
To Avert a Serious Threat to Health or Safety. We may use and disclose health information when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.
Public Health Risks. We may disclose health information for public health activities, such as preventing or controlling disease, reporting adverse reactions to medications, or notifying a person who may have been exposed to a communicable disease.

Your Rights Regarding Your Health Information

You have the following rights regarding the Protected Health Information we maintain about you:

Right to Inspect and Copy. You have the right to inspect and obtain a copy of the health information that may be used to make decisions about your care. Usually, this includes medical and billing records. To inspect and copy this information, you must submit your request in writing.
Right to Amend. If you feel that the health information we have about you is incorrect or incomplete, you may ask us to amend the information. You must provide a reason that supports your request in writing.
Right to an Accounting of Disclosures. You have the right to request a list of the disclosures we made of medical information about you, excluding disclosures made for treatment, payment, or healthcare operations.
Right to Request Restrictions. You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment, or healthcare operations. We are not legally required to agree to your request, but if we do, we will comply with your restriction unless the information is needed to provide emergency treatment.
Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or only by email.
Right to a Paper Copy of This Notice. You have the right to a paper copy of this notice at any time, even if you have agreed to receive it electronically.

Security of Your Information

We utilize secure, HIPAA-compliant digital platforms for our booking forms, patient portals, and electronic health records. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your personal information against unauthorized access or disclosure.

Changes to This Notice

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. The current notice will always be available on our website and in our clinic.

Questions and Complaints

If you believe your privacy rights have been violated, or if you have questions about this policy, you may file a complaint with our clinic or with the Secretary of the Department of Health and Human Services. You will not be penalized for filing a complaint. Reach our Privacy Officer using the details below.

Disclaimer. This document is provided as a foundational template. KWC should review this policy with legal counsel or a compliance officer to ensure it meets all specific state and federal legal requirements applicable to your particular jurisdiction and medical practices.